Terms of Service.

Last updated: June 2, 2026

1. Agreement to Terms

These Terms of Service ("Terms") are a legal agreement between you and Kondra Global, Inc. ("Kondra," "we," "us," or "our") governing your access to and use of our website and the Harmonic Edge platform (collectively, the "Service"). By accessing or using the Service, or by agreeing to an Order Form that references these Terms, you agree to be bound by them. If you do not agree, do not use the Service.

2. Definitions

• Confidential Information means non-public information disclosed by one party to the other that is designated as confidential or that should reasonably be understood to be confidential.
• Documentation means the user guides and materials we make available describing the Service.
• Order Form means an ordering document or online registration specifying the subscription and fees.
• Subscriber Data means data submitted to the Service by or on behalf of a Subscriber.
• Users means individuals authorized by a Subscriber to use the Service.

3. The Kondra Service

3.1 Subscription

Subject to these Terms and any applicable Order Form, Kondra grants you a non-exclusive, non-transferable right to access and use the Service during the subscription term for your internal business purposes.

3.2 Beta and Early Access

Harmonic Edge may be made available on a beta, preview, or early-access basis. Beta features are provided "as is," may be changed or discontinued at any time, and may not be subject to the same availability or support commitments as generally available features.

3.3 Support and Availability

We will use commercially reasonable efforts to make the Service available and to provide support consistent with any plan you have selected.

4. Your Use of the Service

4.1 Access and Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us promptly of any unauthorized use.

4.2 Restrictions

You agree not to: (a) reverse engineer, decompile, or attempt to derive source code from the Service, except as permitted by law; (b) resell, sublicense, or provide the Service to third parties except as expressly permitted; (c) use the Service to store or transmit unlawful, infringing, or malicious material; or (d) interfere with the integrity or performance of the Service.

4.3 Connected Accounts

The Service may allow you to connect third-party accounts and data sources. You are responsible for ensuring you have the rights to connect such accounts and for complying with the terms of those third-party services.

5. Fees and Payment

Fees for the Service are set out in the applicable Order Form. Unless otherwise stated, subscriptions renew automatically for successive terms unless either party gives notice of non-renewal. Fees are exclusive of taxes, which are your responsibility. We may suspend the Service for overdue amounts after reasonable notice.

6. Confidential Information

Each party agrees to protect the other's Confidential Information using at least the same degree of care it uses to protect its own confidential information, and not to use or disclose it except as necessary to perform under these Terms or as required by law.

7. Ownership and Data

7.1 Kondra Technology

Kondra and its licensors retain all right, title, and interest in and to the Service, including all underlying technology, software, and intellectual property. No rights are granted other than as expressly set out in these Terms.

7.2 Subscriber Data

As between the parties, you retain all right, title, and interest in Subscriber Data. You grant Kondra a limited license to host, process, and use Subscriber Data solely to provide and improve the Service in accordance with our Privacy Policy.

7.3 Feedback

If you provide suggestions or feedback about the Service, you grant Kondra a perpetual, royalty-free license to use that feedback without restriction.

7.4 Performance Data

Kondra may collect and use aggregated, de-identified data about the operation and use of the Service to improve and optimize our products and services, provided such data does not identify you or any individual.

8. Term and Termination

These Terms remain in effect for the duration of your subscription or use of the Service. Either party may terminate for a material breach that remains uncured after reasonable notice. Upon termination, your right to access the Service ends, and we will make Subscriber Data available for export for a limited period before deletion, except where retention is required by law. Provisions that by their nature should survive termination will survive.

9. Warranty and Disclaimer

Each party warrants that it has the authority to enter into these Terms. Except as expressly stated, the Service is provided "as is" and "as available," and Kondra disclaims all other warranties, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law.

10. Indemnification

Kondra will defend you against third-party claims that the Service, as provided by Kondra and used in accordance with these Terms, infringes that third party's intellectual property rights, and will indemnify you for resulting costs finally awarded. You will defend and indemnify Kondra against claims arising from your breach of Section 4 (Your Use of the Service) or your unlawful use of the Service. The indemnifying party's obligations are conditioned on prompt notice and reasonable cooperation.

11. Limitation of Liability

To the fullest extent permitted by law, neither party will be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits or revenues. Except for amounts owed under an Order Form and each party's indemnification obligations, each party's total aggregate liability arising out of or related to these Terms will not exceed the fees paid or payable by you to Kondra in the six months preceding the event giving rise to the claim.

12. General Provisions

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. We may identify you as a customer and use your name and logo to that effect, unless you notify us otherwise. You may not assign these Terms without our consent, except to a successor in connection with a merger or sale of substantially all assets. If any provision is held unenforceable, the remaining provisions remain in effect. Our failure to enforce any right is not a waiver. These Terms, together with any Order Form and our Privacy Policy, constitute the entire agreement between the parties. We may update these Terms from time to time; material changes will be communicated as required, and continued use of the Service constitutes acceptance.

13. Contact Us

Questions about these Terms can be directed to legal@kondra.global.