Privacy Policy.

Last updated: June 2, 2026

1. Overview

Kondra Global, Inc. ("Kondra," "we," "us," or "our") provides Harmonic Edge, an AI FinOps intelligence platform for hybrid enterprises. This Privacy Policy describes how we handle Personal Data in connection with our website at kondra.global and our products and services (collectively, the "Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Interpretation and Definitions

Words with capitalized initials have meanings defined under the following conditions. The definitions below have the same meaning whether they appear in singular or plural.

• Personal Data means any information that relates to an identified or identifiable individual.
• Usage Data refers to data collected automatically, generated by use of the Service or from the Service infrastructure.
• Service refers to the Kondra website and the Harmonic Edge platform.
• Service Provider means a third party that processes data on our behalf to facilitate the Service.
• You means the individual accessing the Service, or the company or other legal entity on behalf of which that individual is accessing the Service.

3. Information We Collect

Personal Data you provide

When you join our beta waitlist, contact us, or otherwise interact with us, we may collect information such as your name, business email address, company name, job title, and the content of your message.

Usage Data

We may automatically collect Usage Data when you access the Service, such as your device's IP address, browser type and version, the pages you visit, the time and date of your visit, time spent on pages, and diagnostic data.

4. Cookies and Similar Technologies

We use a limited set of cookies and similar technologies for the operation and analysis of our website. We do not use advertising or cross-site targeting cookies. The categories we use are:

• Strictly necessary cookies — required for core site functionality, security, and to remember your privacy choices. These cannot be disabled.
• Preference cookies — remember settings such as your light/dark theme selection.
• Analytics cookies — help us understand how visitors use the site so we can improve it. These are non-essential and can be turned off.

You can opt out of non-essential analytics at any time using the Do Not Sell or Share My Personal Information control in our footer, or through your browser settings.

5. How We Use Information

We use the information we collect to:

• Provide, operate, and maintain the Service;
• Manage waitlist registrations and respond to your inquiries;
• Communicate with you about updates, beta access, and Service-related matters;
• Analyze usage trends and improve the Service and user experience;
• Maintain the security and integrity of the Service; and
• Comply with legal obligations.

6. Legal Bases for Processing

Where required by applicable law, we process Personal Data on one or more of the following legal bases: your consent; the performance of a contract with you; compliance with a legal obligation; or our legitimate business interests, provided those interests are not overridden by your rights.

7. How We Share Information

We do not sell your Personal Data for monetary compensation. We may share information in the following circumstances:

• With Service Providers who perform functions on our behalf, such as hosting, infrastructure, analytics, and customer communications, under contractual confidentiality and security obligations;
• For business transfers, in connection with a merger, acquisition, financing, or sale of assets, with notice provided as required by law;
• For legal reasons, where necessary to comply with applicable law, respond to lawful requests, or protect our rights, safety, and property; and
• With your consent, for any other purpose disclosed to you.

8. Your Privacy Rights

Depending on your jurisdiction, you may have the right to know what Personal Data we hold, to access or receive a copy of it, to correct or delete it, to withdraw consent, to opt out of non-essential analytics, and to not be discriminated against for exercising these rights. To exercise any of these rights, contact us at privacy@kondra.global. We may need to verify your identity before responding.

9. "Sale" or "Sharing" of Personal Information

Kondra does not sell Personal Data for money. We do not use advertising or cross-context behavioral targeting. We do use a limited set of analytics tools that, under certain U.S. state privacy laws, may be considered a "sale" or "sharing" of information. You can opt out of these non-essential analytics at any time using the Do Not Sell or Share My Personal Information control in our footer, or by contacting us at privacy@kondra.global.

10. Use of Artificial Intelligence

Our Service uses artificial intelligence, machine learning, and large language model technologies, including those provided by trusted third-party providers, to deliver and improve product features. Where these providers process information on our behalf, they are bound by contractual confidentiality, privacy, and security requirements. We apply reasonable measures designed to protect information processed through these technologies.

11. Data Retention

We retain Personal Data only as long as necessary for the purposes set out in this policy, including to satisfy legal, accounting, or reporting obligations and to resolve disputes. Usage Data is generally retained for a shorter period, unless it is used to strengthen security or improve functionality, or where we are legally required to retain it longer.

12. Security

We take the security of your information seriously and use commercially reasonable administrative, technical, and organizational measures designed to protect it. However, no method of transmission over the internet or method of electronic storage is fully secure, and we cannot guarantee absolute security. For more on our approach, see our Security & Compliance page.

13. International Transfers

Your information may be processed and stored on servers located outside your state, province, or country, where data protection laws may differ. Where we transfer Personal Data internationally, we take steps designed to ensure it is treated securely and in accordance with this policy.

14. Children's Privacy

The Service is not directed to individuals under the age of 13, and we do not knowingly collect Personal Data from children under 13. If we become aware that we have collected such data, we will take steps to remove it.

15. Links to Other Sites

The Service may contain links to third-party websites that we do not operate. We are not responsible for the content or privacy practices of those sites, and we encourage you to review their privacy policies.

16. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last updated" date above. Changes are effective when posted.

17. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at privacy@kondra.global.